I am not happy with Savant Pro, am I stuck with it?

TLDR: Rep who implemented my system is super flakey and I am unclear what I would be lacking if I remove savant pro to save myself the frustration of dealing with him, or anyone else.

Renovated my home 7+ years ago, at the time I had no clue what I was really getting myself into, but the architect who managed the renovation highly recommended we go with savant pro due to all the various lighting we have.

Current day, I want to change some aspects of what was set up, for example I want to add a sound bar to my tv, I want to add smart thermostats to my HVAC system, I want to update the savant pro software, etc. - A lot of things that were once working in savant pro are now no longer working (sound system, Apple TV, cable tv)

The guy who set us all up is super flakey and always has excuses, which are total b.s more than half the time. I am so tired of all of it and I am wondering if I can simply remove Savant Pro and stick with Lutron for lighting + shades and use apple home for the thermostats and TV?

What exactly would I be lacking if I got rid of Savant Pro?

It's unclear to me what the benefit of having Savant Pro is, I feel like so far all it does is overcomplicate everything and force me to rely on some 3rd party rep who never shows up. (From what I understand I can't set up savant pro myself without an expensive license.)

Submitted by StupidIdiot8989

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